This article was originally published in Nonprofit Hub Magazine. Not all that long ago, intellectual capital—knowledge of processes and data, informational resources, etc.—was critical to businesses and nonprofits. The people had the knowledge, and knowledge is power. But now, in the apex of technology and automation, a lot of information and processes are controlled by robots, servers or other invisible hands. For the past 60 or so years, and especially since the advent of the […]